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David Otieno, a 62-year-old gentleman from Uganda, had been suffering from severe osteoarthritis in his right knee for over eight years. Initially managed with medications, physiotherapy, and lifestyle modifications, the condition gradually worsened, severely limiting his mobility and quality of life.
“I used to love walking around my garden and visiting the local market, but the pain got so bad that even standing up from a chair became a challenge,” David recalled. Despite numerous treatments and consultations in Kampala, he found little long-term relief.
Eventually, his orthopedic specialist in Uganda suggested considering total knee replacement surgery and referred him to India, a country recognized globally for its advancements in joint replacement procedures. While researching reputable medical tourism facilitators online, David came across VivaVel. “I had read several positive testimonials about VivaVel and even heard from a friend who had a successful hip replacement in India through them,” he shared.
Upon reaching out to VivaVel, David was connected with a dedicated case manager who provided comprehensive guidance, from hospital selection to visa assistance. After evaluating several options, David chose Artemis Hospital in Gurgaon for its renowned orthopedic department and state-of-the-art facilities.
He arrived in India on July 15th, where he underwent a thorough evaluation, including blood work, X-rays, and physical assessments. He was soon introduced to Dr. IPS Oberoi, a leading orthopedic surgeon specializing in joint replacement. “Dr. Oberoi explained everything clearly and patiently, and after reviewing the scans, he confirmed that knee replacement was the best option for me,” said David.
The surgery was performed successfully, and within a day, David began light physiotherapy. “Each day, I could feel improvement—not just in the knee but in my confidence,” he said. During his hospital stay, he received personalized care, physical therapy, and detailed guidance on postoperative recovery.
“I was walking short distances with assistance within three days, and by the sixth day, I was more independent than I’d been in months,” he said. Discharged a week after the surgery, David spent a few more days in a nearby recovery facility to complete his initial rehab.
Reflecting on his two-week stay in India, David said, “The warmth and hospitality of everyone—from my surgeon to the hospital staff to the VivaVel team—made a big difference. The food took some getting used to, but the overall experience exceeded my expectations.”
Before heading back to Uganda, David shared his appreciation: “I’m truly grateful to VivaVel. Their support throughout this journey was invaluable. I will recommend them to anyone in Uganda considering medical care abroad.”
VivaVel extends its best wishes to David Otieno for a smooth recovery and a healthy, active life ahead.
When Naomi Shamim from Kenya struggled with fibroadenoma (breast lump) and couldn’t find relief locally, she turned to VivaVel.com.
Medical tourism is becoming increasingly popular, offering patients access to high-quality, cost-effective healthcare worldwide. However, selecting the right hospital for your treatment abroad requires careful consideration. From accreditation to patient reviews, many factors can influence your decision. Here’s a step-by-step guide to help you choose the best hospital for your needs.
For most of his young life, seizures controlled Fahim Hassan’s world.
STEP 1
Let us know your details and preferences. We maintain absolute data confidentiality. All your health records are safe, and privacy is maintained.
STEP 2
A dedicated counsellor will help you with the Best Hospital & Doctors at the lowest possible Prices.
STEP 3
While you decide on the treatment plan, we assist you with priority appointments, Visa, Documentation, Hotel & other Logistics.
STEP 4
Our team assists you with all your local requirements like Hospitalization, Hotel Stay, Transportation, Food, Forex, Lab Tests, Medicines, etc.
STEP 5
We ensure a smooth discharge process. We also assist you in tallying your bills at the hospital, all necessary documentation, and your return trip.
Happy Patient from Bangladesh | Epilepsy Treatment
Happy Patient from Bangladesh | Gastroenteritis Treatment in Columbia Asia Hospital, India
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Happy Patient from Kenya | Breast Lumpectomy in Artemis Hospital, India
"VivaVel" has truly made a life-changing impact on our lives during a challenging time. My wife was diagnosed with Polycystic Ovarian Disease (PCOD), and despite consulting three different doctors in Bangladesh, we were unsatisfied and uncertain about the way forward. It was a confusing and challenging phase until a friend recommended VivaVel.
From the moment "I contacted them", VivaVel provided exceptional support and guidance. They arranged telemedicine consultations with two renowned international doctors, giving us the confidence to make an informed decision. After careful consideration, we selected one of the doctors for my wife's treatment.
VivaVel's assistance went above and beyond our expectations. They helped us with critical processes like obtaining a medical visa invitation letter, visa processing, and coordinating my wife's admission to "Artemis Hospital" in Delhi. They even suggested comfortable accommodations for me as a patient attendant.
What truly stood out was their unwavering support throughout our journey. The "VivaVel team" was always just a phone call away, offering guidance and reassurance during our stay in Delhi. Their professionalism and dedication to helping patients and their families are truly commendable.
I am incredibly grateful for the care and support from "VivaVel." They were a beacon of hope for us during this difficult time, and I sincerely hope they continue their outstanding service to help more needy patients.
Thank you, "VivaVel," for being there for us every step of the way!
Mr. Hoque, Dhaka, Bangladesh
Patient name: Shanta Islam, Dhaka, Bangladesh.
